04 — FAQ
Good to know.
What do I need to run Craterio?
A Mac with Apple Silicon (M1 or newer) running macOS 14.2 or later. It runs as an AU, VST3 or AAX (Pro Tools) plugin in your DAW, or as a standalone app. Intel Macs aren't supported yet.
Can I play the pads from a MIDI keyboard?
Yes. In Logic Pro, create a Software Instrument track and load Craterio in its instrument slot (under AU MIDI-controlled Effects); in other DAWs, put it on a MIDI or instrument track. The pads play from C1 (MIDI note 36) upward, with velocity, and the pitch-bend wheel is vari-speed. Right-click a pad to MIDI-learn a different note. Pad 1 works on the free version; all 16 pads, MIDI Learn and vari-speed come with a license.
Is the built-in browser safe to use?
It's built on the same web engine as Google Chrome, with standard HTTPS, and nothing you type in it is sent to us. It's meant for listening and capturing, so for sensitive accounts — banking, your primary email — we recommend your regular browser. We update the engine with Craterio releases and prioritize critical security fixes.
Can I capture audio from streaming apps?
The built-in browser can't play copy-protected streams, which many streaming services use. APPS can capture audio from apps running on your Mac instead — you're responsible for having the rights to anything you record.
How many Macs can I use my license on?
Two at a time — say, your studio machine and your laptop. It's a one-time purchase, not a subscription.
What if it doesn't work for me?
The free version is yours to try for as long as you like. If you buy a license and it isn't working out, you can get a refund within 14 days — see our refund policy.
